Privacy Policy
1. What this policy covers
This Privacy Policy explains how ScoreBlessing ("we", "us", "our") collects, uses, stores, and protects information you share with us when you use our website or engage our credit report correction services.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact details — name, phone number, email address, and mailing address
- Identity documents — PAN, Aadhaar, or other KYC documents you choose to share
- Credit report data — reports and extracts from CIBIL, Experian, Equifax, and CRIF Highmark that you upload or authorise us to pull
- Case correspondence — emails, call notes, and messages exchanged during your case
- Technical data — browser type, device information, and pages visited on this website
3. How we use your information
We use the information above to:
- Review your credit report and identify disputable errors
- Prepare and file disputes with bureaus and lenders on your behalf
- Communicate case updates and respond to your queries
- Improve our services and website experience
- Meet legal and regulatory record-keeping requirements
4. Who we share it with
We share your information only where necessary to resolve your case — for example, with the relevant credit bureau or lender when filing a dispute. We do not sell your personal data to third parties for marketing purposes.
5. How we store and protect your data
Your documents and case records are stored on access-controlled systems. Only case managers actively working on your file can access your documents.
6. Your rights
You can request a copy of the information we hold about you, ask us to correct inaccurate details, or request deletion of your data once your case is closed and any legal retention period has passed. Write to us at [privacy@scoreblessing.example] for any of these requests.
7. Cookies
Our website may use basic cookies to remember preferences and understand site usage. You can disable cookies in your browser settings at any time.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version.
9. Contact us
Questions about this policy can be sent to [privacy@scoreblessing.example] or +91-9330509077